Our offices will be closed from 4:30pm on Wednesday 23 December 2020, re-opening at 9:00am on Monday 4 January 2021.

If you are planning to deliver any Trident Awards security courses or APLH courses in December/early January, please note the following – no exceptions can be made to these deadlines.

Paper exams for Trident Awards security courses and APLH courses:

  • Monday 14 December – last date for you to register courses which start on/between Wednesday 23 December and Wednesday 6 January inclusive.
  • Monday 14 December – last date for LASER to receive exam papers for marking and certification before 4 January.

Online proctored exams invigilated by LASER for Trident Awards security courses and APLH courses:

  • Friday 18 December – last date for you to deliver online exams in 2020. Learners must be uploaded on Wednesday 16 December.
  • Wednesday 6 January – first date for you to deliver online exams in 2021. Learners must be uploaded on Monday 4 January (and subsequently minimum 48 hours in working days before exam date and time, as usual).

Online proctored exams NOT invigilated by LASER for APLH courses only:

  • You will still be able to schedule and deliver proctored exams whilst the office is closed, however:
    • learners must have been registered with us by 12:00 midday Monday 21 December;
    • we will not be able to process and certificate any learners who take exams whilst we are closed, until on/after Monday 4 January; and
    • no IT support will be available should you or your learners encounter any difficulties.
  • Before we close, we can only process and certificate learners for whom we have received confirmation of successful proctoring by the end of Monday 21 December. Any confirmations received after this date cannot be processed and learners cannot be certificated until on/after Monday 4 January.

 For all courses, please remember:

  • If you try to register a course/learners after the above deadline dates, you will not be able to download any exam papers/access any online exams, and the run will not be accepted by the LASER office.
  • Any exam papers not received in the LASER office by Monday 14 December will not be marked and certificated until on/after 4 January.
  • Emergency telephone number only for use if you are running a course whilst the office is closed, and have an emergency you need to tell us about – 01932 578242. No other issues (including IT support for centre-proctored online exams) can be dealt with on this number, which must not be given to any candidates under any circumstances, and results cannot be given out from this number.

Welcome to Laser Learning Awards

Laser Learning Awards (LASER) is an international awarding organisation regulated by Ofqual to offer qualifications, and is approved by the Security Industry Authority (SIA) to offer licence-linked qualifications in the security sector under the brand name Trident Awards. LASER is also a QAA regulated Access Validating Agency for Access to Higher Education qualifications. In addition, we provide a wide range of education and training related support and services which can be tailored to meet your individual needs.

To find out more, please choose from one of these main areas of our website.